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Frequently Asked Question

• What is NutriCanine?

  NutriCanine is a Canadian fresh dog food company that makes feeding your dog high-quality nutrition from freshly prepared meals easy and convenient. In addition to our à la carte shop for raw and gently cooked recipes, we offer a personalized meal plan subscription service, where we learn all about your pup, create a customized meal plan to meet their unique dietary needs, and then deliver real-food meals to your door every two weeks in pre-portioned, ready-to-serve packages. All of our nutrient-dense and easily digestible meals are developed by a dog food formulation specialist for an incredible flavour and texture that pups (and pet parents) love. We only use locally sourced, human-edible ingredients – free of hormones and antibiotics, with no artificial preservatives, colours or flavours.

• How does it work?

  We offer two choices for pet parents. You can either make a one-time purchase from our à la carte shop, or you can subscribe to our personalized meal plan service. When you complete our online questionnaire, we use the information you provide to create a custom meal plan tailored to your dog’s unique nutritional needs. You get to choose between raw or gently cooked meals and select which recipes and proteins your pup prefers. Then, with our recurring meal plan, 14 freshly prepared meals will be delivered right to your door every two weeks in convenient pre-portioned serving packs to make feeding easy. Your pup's food arrives in refrigerated and environmentally friendly boxes that keep the food safe. We perfectly time recurring deliveries to make sure you never run out of food, but we offer a flexible service, so you’ll have the ability to adjust deliveries and meal options at any time online.

• What specific quality control measures are in place to ensure the safety and quality of your ingredients and meals?

  NutriCanine’s fresh dog food has stringent quality control processes from procurement to production, packaging, and distribution. Our suppliers are thoroughly audited to ensure the highest quality standards, and each ingredient we use is CFIA-certified for human consumption (a higher safety standard than most pet foods). Our raw and gently cooked meals are made in small batches because they give us more control to maintain nutritional integrity and proper safety. We then test each batch for foodborne diseases such as salmonella and E. coli before packaging. Our fresh recipes are perishable, so they require additional safety considerations. Then meals are flash-frozen, vacuum sealed and safely shipped using gel packs and insulation to maintain freshness. By inspecting each ingredient and rigorously testing throughout the supply chain, we ensure that every meal meets our high quality and safety standards – from farm to bowl.

• What are the benefits of a NutriCanine diet?

  There are numerous health benefits when feeding your dog a diet of real, fresh food. With complete and balanced nutrition from NutriCanine, you’ll start to see health benefits in your dog, including improved digestion, fresher breath, more stable energy levels, reduction of allergies and intolerances, brighter eyes, fresher breath, cleaner and whiter teeth, a stronger immune system, a thicker and glossier coat, less flatulence, and firmer stools, to name a few.

• Do I need to consult my vet before switching to NutriCanine?

  Please do! Your vet can help you decide whether our raw or gently cooked recipes are a better fit for your and your dog’s lifestyle. They’ll take comfort in knowing we work alongside food formulation specialists, and they’ll also be glad to know all of our meals are made in a provincially inspected HACCP kitchen. While many vets disagree about different food trends, just about every vet agrees that fresh, nutritionally balanced food is excellent for dogs. All NutriCanine meals are formulated to replace a standard diet fully, but many pups with a range of health issues that require diet supplementation are also doing great on our meal plans.